Jebazz Privacy Policy — our commitment to protecting your data

1. Introduction

Jebazz is a trusted online gaming and Sports Betting platform serving users in Bangladesh. We believe privacy is a fundamental right, and we want you to have a clear understanding of how your information is used when you access our services.

This Privacy Policy explains what types of information jebazz collects, why it is collected, how it is stored, and under what circumstances it may be used or shared. We are committed to transparency and to protecting your privacy at all times.

This policy applies to the main jebazz website and all associated services. If you have any questions, feel free to contact us directly.

2. Information We Collect

Jebazz only collects the information needed to provide you with the best service. See the table below for details:

3. Use of Information

Jebazz uses the data it collects solely for the following specific purposes:

• Account Management: Your information is used to create, manage, and keep your account secure.
• Identity Verification (KYC): Identity verification is carried out to prevent fraud and meet legal obligations.
• Financial Transactions: Financial information is used to securely process deposits and withdrawals.
• Customer Support: To resolve your issues, answer your questions, and provide assistance.
• Security Monitoring: To detect suspicious activity, account hacking attempts, and fraud.
• Responsible Gaming: To identify excessive gaming patterns and send timely alerts.
• Legal Obligations: Retention of data necessary to comply with applicable laws and regulations.
• Service Improvement: Using analytical data to improve your experience on the jebazz platform.

Jebazz never sells your data or uses it for unnecessary purposes. Every piece of information we collect has a specific, legitimate reason behind it.

4. Data Storage & Retention

How long your data is retained depends on the type of information and applicable legal requirements:

• While Your Account Is Active: All necessary data is retained for as long as your account remains active.
• After Account Closure: Certain data may be retained for up to 5 years after account closure due to legal obligations.
• Financial Transaction Data: A minimum retention period of 5 years is mandatory under anti-money laundering regulations.
• Cookies & Session Information: Session cookies are deleted when the browser is closed; persistent cookies last for up to 1 year.

Once the retention period expires, data is permanently deleted or anonymized.

5. Data Sharing Policy

Jebazz does not sell your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Only the minimum necessary information is shared with mobile banking providers or payment gateways to process deposits and withdrawals.
• Law Enforcement: Where required by a valid court order or government directive, the necessary information will be provided.
• Anti-Money Laundering: If a suspicious transaction is identified, it may be reported to the financial intelligence authority.
• Technology Partners: We work with technology service providers to operate the platform; however, they are required to handle data under strict confidentiality agreements.

6. Cookies Policy

The jebazz website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

We use the following types of cookies:

• Essential Cookies: Required for core site functionality, such as maintaining login sessions. Disabling these may cause the site to not work properly.
• Functional Cookies: To remember your preferred language, theme, or other settings.
• Analytics Cookies: To understand which pages users are visiting and to improve the platform.
• Security Cookies: To help prevent fraud and cyberattacks.

You can delete cookies or stop accepting new ones at any time through your browser settings.

7. Security Measures

Jebazz uses industry-standard security measures to protect your data. Our security framework includes:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional OTP verification step is required at login.
• Firewall Protection: An advanced firewall system protects our servers from external attacks.
• Regular Security Audits: Regular audits are conducted by independent security experts.
• Data Backup: Regular encrypted backups are maintained to prevent data loss in the event of an incident.
• Suspicious Activity Monitoring: A 24/7 automated monitoring system detects unusual activity.

8. Your Rights

As a jebazz user, you have the following rights over your own data:

To exercise any of these rights, please contact our support team. We will respond to your request within a maximum of 30 business days.

9. Protection of Minors

Jebazz strictly prohibits anyone under 18 from using the platform. Our policy for protecting minors:

• Age verification is mandatory at registration. Accounts created with false information will be permanently suspended.
• We do not knowingly collect any data from individuals under the age of 18.
• If any information belonging to a minor is collected inadvertently, it will be deleted immediately upon discovery.
• If a parent or guardian suspects their child is using jebazz, please contact us — we will take prompt action.

10. Changes to the Privacy Policy

Jebazz may update this Privacy Policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• Users will be notified on the platform in the event of any significant changes.
• Registered users may be notified via message.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We encourage you to check this page regularly to stay up to date.

11. Contact

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact us:

• Email: [email protected]
• Support Page: FAQ Page View.
• Response Time: Responses are typically provided within 24–48 hours.

We take your privacy concerns seriously and do our best to resolve them as quickly as possible.